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Acceptable Use Policy

Pheonix Solutions shall not support any service which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give right to civil liability or otherwise violate any law. Promotion of any illegal activity, are prohibited, links to such materials are not be supported.

Pheonix Solutions has rights to
  • To cancel any services when it finds, who violates AUP
  • Can update/modify the policies without notify to anyone.
  • Terminate any service when it finds, who damage company name in any means.
  • Can Terminate any services without notification
Pheonix Solutions would not render Service to
  • who provide facilities to make fraud purchases, products or service sold.
  • who provide facilities to transmit any form of threats in the form of email, web page or any other method
  • who transmits harassing, abusive or threatening
  • site content such as Pornography, nudity and sex-related merchandising. This includes sites that may infer sexual content; links to such adult content elsewhere are also prohibited.
Pheonix Solutions Reserves the rights to refuse support of any Product
  • Where user supplied data via phone, email or anyother medium, the user agree to be courteous in communications. Abusive of employees in any medium will not be permitted.
  • Where the company has rights to cancel/terminate any services, suspend the account when it founds violating any AUP without any notifications

The quote which we provided on services based on the current analysis/environment. It may vary depends on the complexity also if it invovles more work then there will be an additional quote provided

There will be a service guarantee period of maximum 30 days for most of the services. If any issues reported after the guarantee period then there will be an extra quote for the same.